Strategic Growth Through User Insights and Design
Our journey began with a business growth model strategy, identifying opportunities to enhance the client’s online presence and align their offerings with user needs. To Empathize, we developed and shared a survey to gather feedback on the client’s services and learn about the types of web applications users valued most.
In the Define stage, we synthesized survey results to pinpoint key user preferences and service gaps, crafting a clear problem statement: users desired a more engaging and intuitive web experience that reflected the client’s brand identity and services.
For Ideate, we leveraged these insights to design a prototype for the client’s website, focusing on functionality, aesthetics, and user-centric features. Simultaneously, we worked on creating a fresh brand logo to visually communicate the client’s values and vision.
During Prototype, we incorporated user feedback into the website’s development, refining elements to ensure the design resonated with the target audience.
Finally, in the Test stage, we validated the website through usability testing, ensuring it met user expectations and business goals. The result was a dynamic website and a cohesive brand identity that empowered the client to connect with their audience and drive growth.
Consumer / User Insights